Free shipping

Free Express Delivery (3-7 Days)

30-Day Returns

Eligible returns within 30 days of delivery.

Support by Email & Phone

Email: support@brivone.netPhone: +44 7443 282290

Frequently asked questions

Quick answers about shipping, returns, and tracking
  • At this time, Brivone ships only within the United Kingdom.

  • Orders are typically processed within 1–2 business days. Once dispatched, delivery within the United Kingdom usually takes 4–7 business days.

    You’ll receive a shipping confirmation email with tracking details as soon as your order is on its way. Orders are processed Monday to Friday, excluding public holidays.

  • Yes, you can return your order within 30 days of delivery.

    To be eligible for a return:

    • The item must be unused, in new condition, and in its original packaging.

    Returns are free, and once your return is approved, we’ll provide you with a prepaid return shipping label.

    After we receive and inspect the item, your refund will be issued to your original payment method within up to 7 business days

  • Yes. Once your order ships, we’ll send a tracking number to the email address used at checkout

  • If your order hasn’t shipped yet, we’ll do our best to update it. Contact us ASAP at support@brivone.net with your order number.